Cleaning FAQ

An owner, tenant or authorized suite manager can describe the space and the cleaning they control. If another party must approve the work, identify that responsibility. A building address alone does not establish authority over shared rooms or common areas.

No shared area should be assumed included. Identify which restrooms, lobbies, corridors or other spaces belong to the landlord or another cleaning arrangement. The accepted scope must follow the actual room boundaries and your authority to arrange work.

State the work window you would prefer and any building restrictions. Evening, early-morning or weekend requests need assessment; this site does not promise capacity in those periods. Access and timing must be confirmed separately.

Do not assume handling of records, devices or sensitive equipment is included. Identify these boundaries and arrange accessible surfaces as agreed. Describe restrictions without sending document contents, passwords or confidential business information.

Describe what will remain and which surfaces are accessible. A partly cleared suite can be assessed, but moving furniture and equipment is not implied. State who is responsible for clearing any area that needs to be reached.

Provide the walkthrough date and the actual window when the suite is available. These details help assess the request; they do not establish availability or promise an inspection result. Cleaning timing requires separate confirmation.

Explain the remaining work, where it will occur and the expected completion date. Dust-producing tasks or further installation can affect cleaning readiness. Do not describe a suite as released for final cleaning while access or work remains uncertain.